CUSTOMER SERVICE

                                 CUSTOMER SERVICE 

If you would like to discuss product details, delivery, product customization, or anything else, please contact us (we respond within 4 hours):

Email: sales@angelescouture.com

WhatsApp or Text Message (messages only): 07947475574
(For product inquiries, order inquiries, and delivery inquiries only. Unrelated inquiries or calls to this number will not be responded to.)

We are open from 9 AM to 8 PM, Monday to Saturday. Please state the reason for your inquiry and request a callback if needed (we respond within 4 hours).

BUSINESS CUSTOMER INQUIRIES
Contact us via email only: sales@angelescouture.com
(For business inquiries, please provide your full name, company name, address, the name of the person making the inquiry, and phone number. We won't be able to respond without this information. Please note that we will only respond if the inquiry is in our interest).

CUSTOMER SERVICE OPENING TIMES:

Monday - Friday 9pm - 8pm

Saturday - 9 - 8pm

Sunday - Closed

Ordering in our online store is easy and convenient​​​​​​​.

For special offers and easier check out, you can create an account in our store or check out as a guest.

Once the order is placed, you will receive an e-mail with confirmation of your order. 

Please note that some orders may arrive in a separate package as we ship from 2 different warehouses. 

CANCELLATION:

If you have placed an order in error, we ask you to contact our customer service team as soon as possible.

We will do our best to assist you any way we can.

Please note! It’s important that you contact us as soon as possible. We always strive for quick deliveries, but this does mean that we may not have much time to cancel your order.

We cannot make any changes (address, size, colour) once your order has been placed. Furthermore, we may be able to cancel the order if it has not been shipped yet, but you will need to place a new order if you want to change the size or colour of the item. 

PRODUCT AVAILABILITY

Items in our online shop have stock and are ready to send. Any sizes that are out of stock are marked as unavailable.

On rare occasions at peak selling periods (like sales and Christmas) we may have some out of stock issues when few customers orders the same product at the same time, our system may take few minutes to update the stock and the items shown in stock may not be. This really happens, but if it does, we will always let you know. 

When we are unable to ship an already ordered item, we will fully refund you or not charge your card or PayPal account with the price of the article.

We work hard to keep our stock levels as accurate as possible. Occasionally errors occur with our stock syncing, although they are rare.

Our online products are regularly replenished, so it's worth checking back with us regularly. 

                                

                 ® 2020 Angeles Couture, United Kingdom, All Rights Reserved